Terms of Service

Terms of Service

In order to keep the business operation normally and continuously improve service quality, use of Nisx Inc.'s service constitutes acceptance and agreement to this Terms of Service.

Nisx Inc. may modify the terms at any time, customers will be notified for changes by E-mail they registered at our site.

Use of Services

You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of United States and your country or other applicable jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify Nisx Inc. of any unauthorized use of your account or any other breach of security. Nisx Inc. will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.

Acceptable Conduct

You are responsible for the actions of all users of your account and any data that is created, stored, displayed by, or transmitted by your account while using Nisx Inc.. You will not engage in any activity that interferes with or disrupts Nisx Inc.'s services or networks connected to Nisx Inc..

Prohibited Usage

You agree that any of the below activities are considered prohibited usage and will result in immediate account suspension or cancellation without a refund and the possibility that Nisx Inc. will impose fees; and/or pursue civil remedies without providing advance notice.

Resource Abuse

Intentional abuse of resources, including but not limited to consuming excessive network traffic, CPU powers or disk IO.


TikTok botting is strictly prohibited. Your account would be terminated immediately without refund if you're using our servers for TikTok botting.

Spam and Unsolicited Bulk Email (UBE)

Nisx Inc. has a zero-tolerance policy on spam, Junk E-mail or UBE.

You are responsible for traffic outbound from the IP space that you have purchased. You must respond in 24 hours once such a complaint to your IP address happens otherwise your related service will be suspended to prevent further impact.

Illegal Usages

Including but not limited to access to other computers, networks, devices, and accounts without authorization, transmission, distribution or storage of information, data or material that in violation of laws and regulations of the United States and your country, in violation of copyright, trademark, trade secret, or other intellectual property rights.

Such activities are strictly prohibited and may result in immediate service suspension or termination without refund.

Proxies and VPN

Tor Exit / Open Proxy / Anonymous Proxy of any kind is strictly prohibited as such service often leads to illegal activities.

Please be advised that this only applies to Tor Exit / Open Proxy / Anonymous Proxy. You may use our services to run your own VPN service or Tor Relay.

Other Activities that considered as Harmful

  • Activities that damages Nisx Inc.'s operation, properties and other customers.
  • Providing false information on any contract or application.

Invoicing and Payment

You agree that Nisx Inc. shall be permitted to charge your credit card on a monthly, annual, or other agreed upon basis in advance of providing services. Payment is due upon invoicing. Service may be interrupted on accounts that reach 3 days past due. Accounts that are not collectable by Nisx Inc. may be turned over to an outside collection agency for collection.

You agree that Nisx Inc. may change service pricing and fees at anytime.

You understand that Nisx Inc. may change service price if a financial shock happens and impacted the exchange rates, in order to continue providing services without interruption.

You agree that Nisx Inc. shall add late fee to overdue invoices. Late fee amount may change at anytime.

Refund Policy

Nisx Inc. promises a 24-hour money-back guarantee on all products that have not especially stated, excludes the circumstances below:

  • Apparent fraud
  • Intended service abuse
  • Targeted by DDoS attacks
  • You used more than 25 GiB traffic on the VM
  • Assigned IP address isn't working in a country where RIPE Atlas(opens in a new tab) (opens in a new tab) doesn't have more than 3 active anchors (Effective 25 Aug 2022, Amended 30 Nov 2022)
  • Past history of refund requests, chargebacks, or disputes

Refunds will be issued to the original form of payment. After the refund is processed, the account may be used for future orders, however, it will not be eligible for further refunds.

Update 03 Mar 2024: If the account holder has previously requested a refund through another account, the account holder will not be eligible for a refund through the new account. This rule is effective for all refund requests made after 03 Mar 2024.

Uptime Guarantee

Nisx Inc. provides 99.9% uptime on all hardware and network connectivity.

Customer Support and Liability Boundaries

Nisx Inc. is responsible to keep our hardware and system healthy and operational. Nisx Inc. is not responsible to programming or system administration for customer systems. For managed service, please consult our staff for quote.

Nisx Inc. does not backup your data and not responsible to your loss of data. We continuous monitoring our hardware status to detect problem in advance, but you should understand it is impossible to prevent hardware failure or data loss in some occasions. Please backup your data on a regular basis.

Nisx Inc. does not provide support for your customers.

Disclosure to Law Enforcement

This Terms of Service specifically prohibits the use of our service for illegal activities. Customer agrees that Nisx Inc. may disclose any and all customer information including assigned IPs, account history, account use, etc. to any court who sends us a valid Court Order, without further consent or notification to the customer. In addition, Nisx Inc. shall have the right to terminate all service set forth in this agreement.

Warranty Disclaimer

You agree that your use of Nisx Inc. shall be at your sole risk. All services provided by Nisx Inc. are available as is, without warranty.


Nisx Inc. wishes to emphasize that in agreeing to the Nisx Inc. Terms of Service, customer indemnifies Nisx Inc. for any violation of the Terms of Service that results in loss to Nisx Inc. or the bringing of any claim against Nisx Inc. by any third-party. This means that if Nisx Inc. is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against Nisx Inc., plus all costs and reasonable attorney's fees.

Entire Agreement

The Terms of Service (including any policies, guidelines or amendments that may be presented to you from time to time) constitute the entire agreement between you and Nisx Inc. and govern your use of Nisx Inc. services, superceding any prior agreements between you and Nisx Inc. for the use of Nisx Inc. services.